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About Us
[DESIGNER DIVAS TM]
Unit S4
Venture House
Cross Street
Macclesfield
Cheshire
Sk11 7pg
Telephone: 01625 420088
Fax 01625 420088
Email: enquires@designerdivas.co.uk
Making A Purchase
Making a Purchase
Internet www.designerdivas.co.uk(24 hrs / 7 days)
By Phone 01625 420088 (24 hrs / 7 days)
We accept the following major Credit Cards : MASTERCARD, VISA, VISA ELECTRON,MAESTRO, SWITCH,SOLO, DELTA
Other Queries?
Visit our Customecare@designerdivas.co.uk
Shipping And Handling
General Delivery Information
UK
Standard Delivery - 4 working days - cost £7.95 FREE for orders over £150.
Please note most orders require a signature on receipt.
Delivery Schedule
EUROPE
Standard Delivery Only - approximately 4-8 working days - Cost subject to weight.
The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.
REST OF THE WORLD
Standard Delivery Only - approximately 8-14 working days - Cost subject to weight.
The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.
Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
* Excludes Northern Ireland, Isle of Man, Scottish Islands, Isles of Scilly, Channel Islands and the following postcodes - HS1-HS9, IV21-IV56, KA27, KW5-KW17, PA20-PA78, PH30-PH44, TR21-TR25, ZE1-ZE3
Back Orders
Backordered items are not charged until they are shipped.
Tax Charges
All prices are not inclusive of VAT.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
Faulty or wrong item
If the item you received is faulty or is not what you originally ordered, please e-mail customercare@designerdivas.co.ukquoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
[customercare@designerdivas.co.uk],
Reaching Us
By,Post,Phone,Fax or Email Please see above
Privacy Policy
Designer Divas is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from you. Visitors that purchase, promote or use our products will be asked to enter basic personal information. This information on our database is not available for sale and use by third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying clients and partners of future updates to our products or services. We do not receive or store any credit card information. Cookies are used when entering our site to record the location from where each visitor arrived. This is used for tracking visitors which come from our affiliate sites.
Each web page access is recorded in a log file. The contents of the log file are analysed each week and each month to determine how many visitors we serve, what pages they look at most, and from where they connect. This information is not shared with anyone outside our organisation.
Returns Policy
Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt. We will issue a full refund on receipt, or exchange the item for a / colour if preferred and available. Some products are non-returnable for hygiene reasons. These products are clearly marked with a (*) next to the product name. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Please complete the form on the back of your invoice and send both the invoice and parcel to:
DESIGNER DIVAS
Unit S4
Venture House
Cross Street
Macclesfield
Cheshire
SK11 7PG
Remittance Terms
All payments must be received and authorised before shipment.